Doing Business As Reinvi MD and Hairbot MD
These Terms, Consent & Communications Policy ("Terms") govern your interactions with SBM Medical PLLC, doing business as Reinvi MD and Hairbot MD ("SBM Medical," "Company," "we," "us," or "our"), including interactions with our advertisements, websites, landing pages, forms, appointment scheduling services, communications, and related services.
By voluntarily submitting your information, requesting information, or scheduling an appointment, you acknowledge and agree to the applicable provisions below.
These Terms are intended for consumer-initiated interactions in which you voluntarily submit information and request contact regarding products, services, appointments, treatment options, and/or potential financing options. They are not intended to authorize unrelated credit screening of purchased, scraped, or otherwise non-consumer-initiated lead lists.
By submitting a request for information or scheduling an appointment in connection with financing or purchase options, you understand that you are providing written instructions in accordance with the Fair Credit Reporting Act ("FCRA") and other applicable law authorizing SBM Medical PLLC and its authorized associates, service providers, and financing partners, as applicable, to obtain and receive consumer report information about you from third parties, including consumer reporting agencies.
You authorize this information to be obtained and used for the purpose of evaluating your consumer-initiated request, determining your potential eligibility, prequalifying you, and/or identifying or matching you with financing or purchase options that may be available in connection with the products or services about which you have inquired.
This authorization is connected to the consumer-initiated request you make through our advertising, website, scheduling, intake, or other submission process. It is not intended to constitute unlimited authorization for unrelated credit inquiries.
Where the applicable inquiry is a soft credit inquiry, it will not affect your credit score.
A soft credit inquiry, prequalification result, eligibility indication, financing match, estimated payment, qualification tier, or similar information does not guarantee financing approval, credit availability, an interest rate, a payment amount, a loan amount, or any other financing term.
If you later choose to submit a formal financing or credit application and a lender or financing provider requires a hard credit inquiry, additional disclosures, instructions, or authorization may be required before that inquiry occurs.
When you voluntarily submit an inquiry or schedule an appointment through one of our advertisements, websites, landing pages, forms, or other services, you are initiating a request for information concerning products, services, treatment options, purchase options, and/or potential financing that may be available to you.
You represent that the information you provide, including your name, email address, telephone number, appointment information, and other submitted information, is accurate and belongs to you or that you are otherwise authorized to provide it.
Scheduling an appointment does not guarantee appointment availability, eligibility for treatment or services, financing approval, pricing, a particular product or service, or completion of a transaction.
By providing your contact information and voluntarily submitting a request or scheduling an appointment, you authorize SBM Medical PLLC, including its Reinvi MD and Hairbot MD brands and its authorized representatives, to contact you regarding your request.
These communications may concern:
Communications may be made using the contact information you provide and may include live-agent telephone calls, ordinary text messages, and email.
These Terms do not, by themselves, authorize prerecorded or artificial-voice telemarketing calls where separate consent would be required under applicable law.
You may receive communications from SBM Medical PLLC, including communications under the Reinvi MD or Hairbot MD brands, concerning products, services, treatment options, financing opportunities, promotions, or offers related to your inquiry or our services.
Your consent to receive marketing communications is not a condition of purchasing any goods or services.
You may withdraw your consent to applicable marketing communications as described below.
Withdrawal of consent will apply prospectively and does not invalidate communications or processing that were lawful before your withdrawal.
By voluntarily providing a mobile telephone number and submitting a request or scheduling an appointment, you authorize SBM Medical PLLC, including its Reinvi MD and Hairbot MD brands and authorized representatives, to send text messages to the number you provided regarding your inquiry, appointment, financing options, customer service, and related products, services, or offers.
Message frequency may vary. Message and data rates may apply.
You may opt out of applicable text messages at any time by replying: STOP to an applicable text message.
After opting out, you may receive a final confirmation message acknowledging your request.
Where supported, you may reply HELP for assistance.
Opting out of marketing text messages does not necessarily prevent transactional, appointment-related, administrative, security, or other non-marketing communications that are otherwise permitted by applicable law.
By submitting an inquiry or scheduling an appointment, you authorize SBM Medical PLLC and its authorized representatives to make live-agent telephone calls to the telephone number you provide for purposes related to your request, appointment, products or services, potential financing options, customer service, and related follow-up.
You may ask us not to make additional marketing calls to you at any time.
We will process valid do-not-call and revocation requests in accordance with applicable law and our internal procedures.
If you request information concerning financing or payment options, we may use information you provide and authorized consumer report information to help determine potential eligibility and identify financing options for which you may potentially qualify.
We may disclose information as reasonably necessary to authorized financing providers, lenders, consumer-report-related service providers, technology providers, or other parties involved in evaluating or facilitating financing options that you have requested.
Any financing ultimately offered to you may be subject to a separate application, underwriting process, disclosures, terms and conditions, privacy policy, lender requirements, and agreements.
Unless expressly stated otherwise, scheduling an appointment, receiving a soft credit inquiry result, being assigned a qualification tier, receiving preliminary financing information, or being informed that you may potentially qualify for financing does not constitute:
If a financing request results in an action for which an adverse-action notice or other disclosure is legally required, the responsible lender, financing provider, or other responsible party will provide any notice required by applicable law.
We respect valid requests to stop applicable marketing communications.
You may:
We will process valid opt-out, do-not-contact, and revocation requests in accordance with applicable law.
An opt-out from one communication channel may not automatically opt you out of every other communication channel unless required by law or expressly requested by you.
Telephone calls with SBM Medical PLLC, Reinvi MD, or Hairbot MD may be monitored or recorded for purposes including:
Where applicable law requires additional notice or consent, we may provide additional notice at the beginning of a call or before recording occurs.
Because recording-consent requirements can vary by jurisdiction, these Terms do not eliminate any additional notice or consent that may be required for a particular call.
When you interact with our websites, landing pages, scheduling systems, forms, or other online services, we and our authorized service providers may collect information concerning how you interact with those services.
Depending on the technologies we use, this information may include:
We may use analytics, session-replay, session-recording, or similar technologies for purposes including quality assurance, security, fraud prevention, service improvement, troubleshooting, customer experience, and advertising measurement.
Where applicable law requires additional disclosure, consent, or an opt-out mechanism for particular technologies, we will provide it as required.
We may collect personal information that you voluntarily provide, including:
We may also collect technical, advertising-attribution, and usage information through our online services.
We may use personal information to:
We may disclose personal information when reasonably necessary to provide requested services, facilitate financing inquiries, operate our communications and technology systems, maintain security, prevent fraud, measure advertising performance, comply with applicable law, or protect our legal rights.
Depending on the circumstances, recipients may include:
Third parties may maintain their own terms, privacy notices, and legal obligations.
Texas residents may have certain rights regarding their personal data under the Texas Data Privacy and Security Act and other applicable law, depending upon whether the applicable law covers SBM Medical PLLC and the particular information or processing involved.
Applicable rights may include the right to:
To submit an applicable privacy request, contact us at:
You may use the email address associated with the brand through which you interacted with us. If you are uncertain which address applies, you may contact either address.
We may take reasonable steps to verify your identity before completing a privacy request.
If an applicable privacy request is denied and applicable law provides an appeal right, you may appeal the decision by replying to our decision or contacting either email address above and clearly identifying your request as a Privacy Appeal.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
You may reach SBM Medical PLLC, Reinvi MD, or Hairbot MD through advertisements displayed on search engines, social media platforms, websites, applications, lead forms, or other advertising channels.
We may collect information regarding the advertisement, campaign, platform, website, or other source through which you reached us.
We may use this information to:
Your use of a third-party advertising platform may also be governed by that platform's own terms and privacy practices.
We may email you regarding your inquiry, requested appointment, products or services, financing request, customer service matters, and other communications permitted by applicable law.
Where required, marketing emails will provide an appropriate unsubscribe method.
Unsubscribing from marketing emails may not prevent transactional, administrative, appointment-related, security, customer-service, or other non-marketing communications otherwise permitted by applicable law.
Any discussion of financing or payment options is preliminary unless and until you receive and accept a specific offer from an authorized financing provider.
Prequalification, preliminary eligibility, estimated payments, estimated rates, qualification tiers, financing matches, or similar information do not constitute final credit approval.
Final availability and terms may depend upon factors including:
You agree that information you provide through our advertisements, forms, websites, landing pages, or scheduling systems is accurate to the best of your knowledge.
Incorrect, outdated, or incomplete information may affect our ability to contact you, schedule an appointment, verify your request, evaluate potential eligibility, or identify potential financing options.
We use reasonable administrative, technical, and organizational measures designed to protect personal information in our possession.
However, no website, electronic transmission, database, storage system, or information system can be guaranteed to be completely secure.
Our appointment and financing-related services are intended for adults and are not directed to children under 13.
We do not knowingly seek personal information from children under 13 through these services.
We may update these Terms from time to time to reflect changes in our practices, services, technologies, or applicable law.
When appropriate, we will update the Last Updated date appearing at the beginning of these Terms.
Changes will apply prospectively as required by applicable law.
Where additional consent is legally required for a materially different use of information or communication practice, publication of revised Terms alone will not substitute for that consent.
Except where federal law or another applicable law controls, these Terms will be governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Nothing in these Terms is intended to limit any non-waivable right or remedy available to you under applicable law.
This page is the online version of these Terms. You may also request a copy of these Terms & Consent and our Privacy Policy by contacting us at:
We may provide direct links to the Terms & Consent and Privacy Policy at the point at which information is submitted or an appointment is scheduled.
The availability of additional terms separately does not replace any disclosure or consent that applicable law requires to be presented conspicuously at the time of submission.
For questions regarding these Terms, privacy requests, communication preferences, or requests for copies of our policies, contact: